Terms of Service

These Website Terms of Service, contained on this webpage, constitute a legal agreement between you, as a prospective customer of MobiSwift Recharge's services (referred to as 'MobiSwift Recharge,' 'we,' 'our,' or 'us'), and MobiSwift Recharge. This agreement governs your access to and use of MobiSwift Recharge's services, including all pages within the MobiSwift Recharge website, mobile application, and other products and services (collectively referred to as the 'Services').

Governing Language

The governing language of these terms and all communications between MobiSwift Recharge and you will be English.

Who May Use Our Services?

You may use the Services only if you agree to form a binding contract with MobiSwift Recharge and are not barred from receiving services under the laws of the applicable jurisdiction. If you are accepting these Terms and using the Services on behalf of a company, business, or organization, you represent and warrant that you are authorized to do so.

Age Restriction

Our website and services are intended for individuals aged 18 and older. You are only permitted to use the services if you are 18 years of age or older. We do not knowingly engage with individuals under the age of 18.

Intellectual Property

Unless otherwise stated, MobiSwift Recharge and/or its licensors own the intellectual property rights to the materials on this website, subject to the license below. All text, formatting (including, without limitation, the arrangement of materials on the MobiSwift Recharge website), graphics, animation, tools, commercials, music, video, articles, sound, copy, trade names, logos, and other materials and information on the website are subject to the intellectual property rights of MobiSwift Recharge, its affiliates, and their licensors and licensees (collectively, the 'Content').

License to Use Our Website

We grant you a non-assignable, non-exclusive, and revocable license to use the software provided as part of our services in the manner permitted by these Terms.

Limitations to Account Creation

Individuals are only permitted to create one account using their legal name or business name (registered or unregistered). The creation of multiple accounts will lead to the suspension of all related accounts without refunds.
Information Security and Warranty Disclaimer
MobiSwift Recharge will make every effort to ensure that the website is available at all times and free of bugs. However, use of the website is at your own risk. We provide all materials 'as is,' with no warranties, express or implied, of any kind.

Limitation of Liability

Your use of the MobiSwift Recharge site and services is at your own risk. To the maximum extent permitted by applicable law, you agree to the limitation of liability clause: MobiSwift Recharge will not be liable for any direct, indirect, incidental, punitive, consequential, special, or exemplary damages, including but not limited to damages resulting from revenue loss, profit loss, data loss, goodwill impairment, business interruption, or any other intangible losses, whether or not MobiSwift Recharge was advised of the possibility of such damages, arising out of or in connection with the use of MobiSwift Recharge’s website or services.

Illegal Funding

Users are expected to fund their wallet using their personal accounts. MobiSwift Recharge reserves the right to suspend any account with irregular funds from a source account that does not match the user's personal information. Additionally, MobiSwift Recharge reserves the right to permanently suspend accounts involved in fraudulent activities.

Legal Identity

MobiSwift Recharge requires every user to use their legal name for proper identification. This should be your full registered name or business name, supported by appropriate evidence. Failure to comply may result in the suspension of your account.

Indemnification

You hereby indemnify MobiSwift Recharge and agree to keep MobiSwift Recharge, its staff, and affiliates indemnified against any losses, damages, costs, liabilities, and expenses (including, without limitation, reasonable legal fees and expenses) arising from any breach by you of these Terms or from any claim that you have breached any provision of these Terms.

Referral Programme

Our referral programme is designed to reward users for their recruitment efforts within our organisation. Please adhere to the following guidelines:

      • Each successful referral earns the referrer ₦50 when the referred user makes their first deposit.

      • Users must use their referral code to recruit new users and earn the referral bonus.

      • Users should focus on educating others about the programme.

      • Users are permitted to create only one account. Any additional accounts will be suspended, with or without the user's consent.

      • Users must not engage in financial transactions to recruit new down-liners or exploit the referral programme for personal gain. Such actions are considered fraudulent, and MobiSwift Recharge reserves the right to suspend the user's account and forfeit any funds.

      • Transfers of funds from a referred user to a referrer are deemed fraudulent, as they suggest financial aid or an attempt to reclaim money. This violates the referral policy.

      • Only regular personal email addresses are accepted for this programme. Other types of emails will be suspended without a refund.

Referral Program Overview

What is a Referral Program?

      A referral program is a structured system designed to attract new users by rewarding individuals who successfully refer others to our services. Referrers receive compensation for each successful referral, enhancing user acquisition efforts.

Who is a Referrer?

      A referrer is an individual who uses their unique referral code to bring new users to our platform.

Who is a Referred User?

      A referred user is the new individual who joins our platform through the referral of an existing user.

How to Refer Someone Without Violating Our Policy:

      To comply with our policy, expose potential users to our products and services, inform them about our referral program, and explain how we reward referrers. Each successful referral earns the referrer ₦50 when the referred user makes their first deposit.

What Not to Do

1. Do not be financially involved:

      • You are not allowed to deposit money into the person you referred solely to obtain the referral bonus. Such actions are considered fraudulent.

      • Transferring funds between the referrer's wallet and the referred wallet, or vice versa, is prohibited.

      • Referral bonuses must not be transferred between accounts. Accumulate them and use them within the wallet.

2. Account Creation:

      • Creating multiple accounts is against our policy. You are permitted only one account. If you require a second account, please contact our customer care line for approval.

3. Legal Name Requirement:

     • You are required to use your legal name. You may be asked to provide identification for verification at any time.

Dispense Error/Cashback Rule

     • Contact Us First: You are required to contact us before requesting a cashback. Do not request a cashback if the payment was successful or without contacting us for solutions.

     • Withholding Funds and Account Suspension: We reserve the right to withhold your funds and suspend your account if a dispense error or cashback request is made without our notice and approval.

     • Fraudulent Acts: MobiSwift Recharge considers requesting a refund through cashback/dispensed error report after receiving 100% of the service, or seeking a refund when the deposit was successful and added to your MobiSwift Recharge balance, as a fraudulent act. This offense is taken very seriously, and your account will be suspended indefinitely without refunds.

Agreement to our Terms

By creating an account and utilizing our website or app for transactions, you agree to the terms and policies governing MobiSwift Recharge and your account with us.

Breaches of these Terms

Without prejudice to any other rights MobiSwift Recharge may have under these Terms, if you breach any of these Terms, MobiSwift Recharge may take appropriate action to address the breach. This may include suspending or prohibiting access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request a block on your access, and/or initiating legal proceedings against you.

Cookies

As is common with many websites, we use cookies to identify users and personalize our services. A cookie is a small data file transferred to your computer or mobile device that allows us to remember your account login information, IP addresses, web traffic, and visit history. While some browsers automatically accept cookies, others can be configured to decline or alert you when a website attempts to place a cookie on your device. Please note that disabling cookies may affect your ability to use certain features of our website.

Data Protection

MobiSwift Recharge recognizes the importance of protecting visitor privacy and remains compliant with the Payment Card Industry Data Security Standard (PCI DSS) requirements. We comply with all applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR) 2019. Our Privacy Policy explains how we collect, store, and use personal information. By using our services, you consent to processing and agree to provide accurate information.

Governing Law

These Terms are governed by the Laws of the Federal Republic of Nigeria, and any disputes will be resolved in Nigerian courts.

Changes to Terms of Use

MobiSwift Recharge reserves the right to change or modify these Terms at any time. Changes will not be retroactive, and the current version of the Terms will always be available on this page. We will notify you of material changes via email or service notification. Continued use of our services after changes become effective means you agree to be bound by the revised Terms.

General

These Terms supersede all previous agreements between you and MobiSwift Recharge, whether written or oral. If any provision is held invalid or unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect. MobiSwift Recharge's failure to enforce any right or provision does not constitute a waiver.

Complaints

If you have any complaints about us or our services, please contact us at helpdesk.mobiswiftrecharge@gmail.com.

Contact Us

For questions or suggestions about this terms of service, please contact us at helpdesk.mobiswiftrecharge@gmail.com.